Terms of service

Documood is an online digital platform run by “DOCUMOOD” LLC. Hereby We'll refer to as 'we' or 'us' in these terms of use.

1. Why terms of use are important

By accessing a Documood.az, you agree to be bound by these terms of use.

2. Changes to terms of use

When we make changes to these terms of use, you will need to accept the new terms of use, if you want to keep using your Documood account.

3. Who can have a Documood account

Both natural persons and legal entities may have Documood accounts as long as they have TIN (Taxpayer Identification Numbers).

4. Privacy and your personal information

By having a Documood account, you agree to “DOCUMOOD” LLC. collection, use, and disclosure of your personal information as set out in the Privacy Notice.

5. Your responsibilities

It is important to understand your responsibilities when using Documood.

If you do not comply with the responsibilities set out below, we may lock, suspend or terminate your Documood account and in some instances, it is possible you could face civil or criminal penalties.

Keep your Documood account safe

You are responsible for your Documood account and making sure only you can access it.

You must not allow someone else to sign in or use your Documood account except for your authorized representatives.

If you do not take reasonable precautions to keep your details safe and someone is able to sign in to your account, or if you give someone your details so that they can sign into your account, you are responsible for everything that person does with your account.

Do not access another person's Documood account

You are not allowed to access another person's Documood account unless you are authorized to do so.

Banned uses of Documood

You are not allowed to use Documood, or use your Documood account:

  • to participate in any illegal or fraudulent activity;
  • to cause disruption to Documood;
  • in a way that infringes a person's rights 
  • in any way that may harass, cause distress, or inconvenience others;
  • to create and/or send unlawful, defamatory, offensive, or scandalous material; 
  • to create and/or send material that breaks or encourages breaking the law; and
  • To create and/or send contracts or other documents is prohibited by law.

Under no circumstances, Documood is responsible for the actions of users mentioned above.

Do not monitor or copy Documood

You are not allowed to use any software (like bots, scraper tools, etc.) to access, monitor, or copy Documood or its contents unless we have given you written permission.

6. Account

Once you register and have a Documood account you will be given 5 (five) free Documood services including uploading, signing, and using other services provided by us.  

In your account, you may add money and for each contract, you create/upload, sign, and send a specified amount of money will be deducted from your account. You will not be able to use Documood services unless you have a minimum of 1 service-fee sum in your account. We do not charge you for using services on the received contract or other documents. 

Price Changes. We reserve the right to adjust pricing for our service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in these Terms of Use, any price changes to your service will take effect following email notice to you.

No Refunds. PAYMENTS ARE NON-REFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS. Following any cancellation, however, you will continue to have access to the service depending on the amount you have in your account.

Cancellation. You may remove your Documood account at any time, and you will continue to have access to the Documood service depending on the amount you have in your account. WE DO NOT PROVIDE REFUNDS OR CREDIT FOR NOT USING OUR SERVICES. 

8. What we are responsible for

We are responsible for:

  • taking reasonable steps to ensure the security of your personal information, trade secret while it is being collected by, stored or passing through Documood;
  • handling your personal information and protecting your trade secret in accordance with the privacy law.

9. Your personal devices (for example, mobile, tablet, computer)

Access to features on your personal device is only for the purpose of being able to assist you with a particular service. For example, being able to take a picture of a document so you can upload it.

10. Rights we grant you

We give you permission (in the form of a non-transferable, non-exclusive, revocable license) to use the Documood service on your device(s) (for example, your computer or mobile), so long as you comply with these terms of use and any other applicable laws.

11. Applicable law

If you are a resident of Russia, these Terms of Use shall be governed by and construed in accordance with the laws of the Russian Federation.

For any other residents, these Terms of Use shall be governed by and construed in accordance with the laws of the Azerbaijan Republic.